Tokscript Support

Video won't transcribe? Platform changed their API? Get instant fixes to keep your content machine running 24/7.

Troubleshooting & Technical Issues

What do I do if a video won't transcribe?

Why is my transcript showing as "Failed" status?

Why should I use TokScript instead of manual transcription?

How does TokScript compare to Rev or Otter.ai?

What happens if TikTok/Instagram changes their API?

What happens if a video is deleted after I've transcribed it?

Can I extract captions/subtitles if they're burned into the video?

Are emoji and special characters preserved in transcripts?

Feedback

Roadmap

Changelog

Stop wasting time figuring it out - get your first viral transcript downloaded in under 60 seconds.

Getting Started & Account Setup

What exactly is TokScript and how is it different from other transcript tools?

Do I need to create an account to use TokScript?

Can I use TokScript without signing up at all?

How do I upgrade from free to premium?

Can I change my email address?

How do I reset my password?

Is there a tutorial or onboarding when I sign up?

How many transcripts can I download on the free plan?

Can I share my account with team members?

Is TokScript available in languages other than English?

Can TokScript transcribe videos in languages other than English?

Connect TokScript to Claude and ChatGPT to transcribe, download, and analyze any video without leaving the chat. The only tool that gives AI full access to TikTok data.

Claude and ChatGPT Integration (MCP)

Learn what MCP is, what you can do with TokScript inside Claude and ChatGPT, and why it's the only tool with full TikTok data access in AI.

What Is the TokScript MCP Connector?

Step-by-step guide to connecting your TokScript account to Claude using the MCP connector in under two minutes.

How to Connect TokScript to Claude

Step-by-step guide to connecting your TokScript account to ChatGPT using the MCP connector.

How to Connect TokScript to ChatGPT

Complete list of capabilities available through the TokScript MCP connector with example prompts.

What Can I Do with TokScript in Claude/ChatGPT?

Free vs Pro/Premium plan features and limits for the TokScript MCP connector.

Which Plans Support the MCP Connector?

How to get a full video transcript with stats by pasting a URL into your AI chat.

How to Transcribe a Video Using Claude or ChatGPT

What engagement data is available per video and how to request and compare stats across videos.

How to Get Video Engagement Stats Through AI

Process up to 50 video URLs in a single request with automatic pagination. Pro/Premium feature.

How to Use Bulk Transcription (Multiple Videos at Once)

Import and transcribe an entire TikTok collection or playlist with a single URL. Pro/Premium feature.

How to Import a TikTok Collection or Playlist

Download TikTok and Instagram videos in HD with no watermarks, plus cover images from all platforms.

How to Download Videos and Cover Images Through AI

Pull profile-level data for any public TikTok creator including follower count, following count, total likes, and video count.

How to Look Up a TikTok Creator's Profile

Search, browse, and retrieve your stored transcripts and video data from within Claude or ChatGPT.

How to Access Your Stored Transcript Library Through AI

Turn raw video data into trend analysis by bulk importing content and asking AI to find patterns in engagement, themes, and hashtags.

Analyze Content Trends with AI + TokScript

Study what's working in viral videos and turn those insights into new content for your own brand.

Repurpose Viral Content with AI + TokScript

Turn Claude or ChatGPT into a competitor intelligence tool by combining TokScript data with AI analysis.

Competitor Research with AI + TokScript

Streamline content operations at scale for agencies managing multiple creators or brands.

Agency Workflow: Managing Multiple Clients Through AI

Troubleshooting steps for connection issues, login problems, and OAuth errors when setting up the TokScript MCP connector.

I Can't Connect / Login Isn't Working

Understanding and resolving timeout issues with MCP connector requests for single and bulk video processing.

My Transcript Request Is Timing Out

Fix free plan daily limits, Pro/Premium feature restrictions, and usage counting through the MCP connector.

I'm Getting "Limit Reached" or Usage Errors

Troubleshoot empty transcripts, missing audio, private videos, and platform-specific transcription issues through the MCP connector.

Video Won't Transcribe / "No Transcript Available"

YouTube video file downloads are not supported due to platform restrictions. Transcription and cover image downloads work normally.

YouTube Video Download Not Working

OAuth authentication, encrypted data routing, sanitized responses, and full control over your TokScript connection.

Is My Data Secure When Using TokScript Through AI?

Same engine and data, different interface. Compare website features vs AI-powered workflows through the MCP connector.

What's the Difference Between Using TokScript on the Website vs Through AI?

How to Translate or Retranslate Transcripts Through AI

Understanding MCP Usage Limits by Plan

Extract transcripts with one click while browsing TikTok - no more copying URLs or switching tabs ever again.

Chrome Extension

How do I install the Chrome extension?

What does the Chrome extension actually do?

How does the side panel work on creator profiles?

How do I copy or download a transcript from a single TikTok video?

How does the Bulk Link Import popup work?

What is the Add to TokScript button and how does it work?

What analytics does the extension show on a creator profile?

What's in the extension dashboard?

Where is my data stored and is it private?

How do I clear data the extension has captured?

Does the extension slow down my browser?

Do I need a TokScript account to use the extension?

What features are free vs paid?

Does the extension work on browsers other than Chrome?

Can the extension download videos directly from TikTok?

Can I access my TokScript folders through the Chrome extension?

How does the extension sync with the rest of TokScript?

I installed the extension but the side panel isn't showing up. What do I do?

The Add to TokScript button isn't working. What should I check?

How do I uninstall the extension?

Choose the perfect plan for your needs and discover why 30,000+ users upgraded to unlock unlimited transcripts.

Pricing & Billing

What's the difference between the annual plan and the monthly plan?

Are there any hidden fees or usage limits I should know about?

Can I switch between monthly and annual billing?

What payment methods do you accept?

What happens when I hit my limits on the free plan?

Do unused transcripts roll over to the next month?

Can I cancel my subscription at any time?

What happens to my saved transcripts if I downgrade from premium to free?

Is there an affiliate program?

What does the Translate feature cost?

Core Features & Functionality

Can I edit transcripts after they're generated?

How long are transcripts stored?

Can I organize transcripts into folders?

Can I bookmark or favorite specific transcripts?

Is there a search feature to find specific transcripts?

What export formats are available for each plan tier?

How does bulk upload/processing work?

Can I process multiple videos at once?

How does the bulk download feature work?

Can I import an entire TikTok user's video collection?

How do I import a TikTok playlist or collection?

How do I import TikTok bookmarks or favorites?

Can TokScript pull transcripts from private or unlisted videos?

Can I schedule bulk downloads for later?

How does the Viral Hook Generator work?

Can the AI analyze why specific videos go viral?

Can I generate scripts based on trending content?

How accurate is the viral content analysis?

Is there an integration with Zapier or Make?

Are timestamps included in transcripts?

Can I download the actual video files?

What video quality options are available for downloads?

Can I compare transcripts from different videos?

Can I share transcripts with others?

How does TokScript handle videos with background music?

Can I process Instagram Reels and YouTube Shorts?

How does the Translate feature work?

Are there any content types that TokScript won't process?

Does TokScript add any watermarks to downloaded content?

What platforms does TokScript support?

Your transcripts are yours forever - encrypted, protected, and deletable whenever you want complete control.

Data & Privacy

How is my data stored and protected?

Can I delete my account and all associated data?

Who can see my transcript history?

Do you store the actual videos or just the transcripts?

Can I export all my data before deleting my account?

Can I use transcripts for commercial purposes?

Can I share transcripts publicly?

What happens to shared links if I delete a transcript?

Never get shadowbanned or violate guidelines - create platform-safe content that still goes viral every time.

Content & Compliance

Can I set content restrictions for family-friendly content?

Will it generate content that violates platform guidelines?

Will it generate clickbait or misleading hooks?

Can brands ensure compliance with their guidelines using this tool?

Will using similar hooks to competitors get me shadowbanned?

Can I use this for long-form content or just short-form?

What's the average time from using the tool to seeing viral results?

How do you define "viral" - what view count qualifies?

What's the success rate of videos using these scripts?

Can you guarantee my videos will go viral?

How often are the AI models updated with new viral patterns?

Do the scripts work equally well across all niches/industries?

Scale from managing 1 account to 50+ clients, unlock API access, and discover why agencies save 100+ hours monthly.

Enterprise & Business

Can agencies use one TokScript account for multiple clients?

Is there a business or enterprise plan?

Can I white-label TokScript for my clients?

How can I use TokScript for market research?

Can I use TokScript for repurposing content across platforms?

How can transcripts be used for SEO optimization?

Does TokScript support TikTok shops in all countries?

Can I use TokScript for B2B LinkedIn video content?

Can I use the generated content for paid advertising?

What's the average conversion rate for TikTok Shop videos using TokScript?

See what game-changing features are dropping next month and learn how your feedback shapes TokScript's future.

Product Development

Can I request new features?

How often do you release updates?

Does TokScript work with long-form content too?

What makes this better than other transcript tools?

Transform any transcript into viral gold with AI that's analyzed 20,000+ viral videos and knows exactly what works.